Motorcycle and marine customers who visit a Yamaha dealer awarded Platinum Status are rewarded with the pinnacle of customer service.
Platinum Dealers consistently display unsurpassed technical knowledge and guarantee the highest possible level of service attainable. Platinum Status is only awarded to Dealers who reach stringent benchmarks set by Yamaha – and that includes achieving high scores in our customer surveys reports.
Every customer who purchases a Yamaha product receives a sales and service survey, so you have a big say in the accreditation of our Dealers. Platinum Dealers must exhibit not only a high level of technical expertise and operate with the best working practices, but must also exceed expectations in all areas of the business including spare parts, sales and service. Yamaha’s best dealers are judged on their ability to deliver high levels of customer satisfaction across the board.